Traveling by air should be a comfortable experience for everyone, including passengers with reduced mobility or special needs. That’s why Air France Wheelchair Assistance is designed to ensure that travelers who require mobility support can enjoy a seamless and dignified journey from start to finish. Whether you're dealing with a temporary injury, a permanent disability, or simply need help getting through the airport, Air France has tailored solutions that prioritize your safety and comfort.
Air France Wheelchair Assistance is a complimentary service offered to passengers who need help navigating the airport and boarding the aircraft. The assistance can include:
This service ensures that your entire journey — from departure to arrival — is as stress-free as possible. It also helps travelers retain their independence, dignity, and peace of mind.
Anyone who has difficulty walking long distances or standing for long periods can request Air France Wheelchair Assistance. This includes:
You don’t need to provide a doctor’s note in most cases, but early notification is essential to ensure arrangements can be made.
Booking Air France Wheelchair Assistance is easy, but it must be done at least 48 hours before your flight's scheduled departure. You can request assistance when booking your ticket online or afterward through the airline’s customer service. For the fastest and most reliable assistance, call Air France customer service directly at +1–888–738–0817. A representative will collect your travel details and discuss the level of assistance you need. They will also explain what to expect at the airport and during your flight. Providing detailed information helps the airline prepare appropriate services, such as aisle chairs, ramp boarding, or special seating arrangements.